Privacy Policy

Milky Way Casino is committed to protecting the privacy of its users. This Privacy Policy outlines how personal information is collected, used, disclosed, and safeguarded in compliance with applicable laws, including the Australian Privacy Principles and regulations set forth by the Anjouan Gaming Board.

1. Information We Collect

Milky Way Casino collects various types of information to provide and improve its services. The categories of information include:

• Registration data: This includes personal details such as name, date of birth, address, email address, and phone number provided during the account creation process.
• Payment details: Financial information such as credit card numbers, bank account details, and transaction histories necessary for processing deposits and withdrawals.
• Technical logs: Data including IP addresses, device types, browser types, and cookies used for optimizing user experience on the platform.

2. Purpose of Data Usage

The information collected serves multiple purposes, including:

• Account management: To create and manage user accounts, verify identities, and facilitate transactions.
• Marketing communication: To inform users about promotions, bonuses, and updates related to the casino’s offerings.
• Anti-fraud checks: To prevent fraudulent activity and ensure the integrity of the gaming environment.
• AML compliance: To adhere to anti-money laundering regulations and ensure that all transactions are compliant with legal requirements.
• KYC procedures: To perform Know Your Customer checks, verifying the identity of users as per regulatory obligations.

3. Data Sharing

Milky Way Casino may share personal information under specific circumstances, including:

• Disclosure to payment providers: Information may be shared with banks and payment processors to facilitate transactions and ensure secure payments.
• Verification partners: Third-party services may be utilized for identity verification and fraud prevention, requiring the sharing of limited personal data.
• Regulatory authorities: Personal information may be disclosed to comply with legal obligations, including reporting requirements to government bodies and gaming regulators.

4. User Rights

Users of Milky Way Casino have certain rights concerning their personal data, which include:

• Right to access: Users can request access to their personal data held by the casino and obtain information about how it is processed.
• Right to request deletion: Users may request the deletion of their personal data, subject to legal obligations and retention periods.
• Right to restrict processing: Users have the right to request the restriction of their personal data processing under certain circumstances.

5. Data Security

Milky Way Casino employs a variety of security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and regular security assessments to ensure the integrity of user data.

6. Cookie Policy

Milky Way Casino uses cookies to enhance the functionality of the platform and improve user experience. The types of cookies used include:

• Essential cookies: These are necessary for the operation of the website, enabling basic features such as page navigation and access to secure areas of the site.
• Analytical cookies: These cookies help in understanding how users interact with the platform, allowing the casino to analyze performance and improve services.

Users can manage cookie preferences through their browser settings, including the ability to block or delete cookies. However, disabling cookies may affect the usability of the website.

7. Changes to the Privacy Policy

Milky Way Casino may update this Privacy Policy periodically to reflect changes in practices or regulations. Users will be notified of significant changes via the website or through email communication. Continued use of the services after changes to the Privacy Policy constitutes acceptance of the new terms.

8. Contact Information

For inquiries regarding this Privacy Policy, users may contact the support team through the designated channels provided on the website. All communication will be handled with confidentiality and in accordance with privacy regulations.

9. Regulatory Compliance

Milky Way Casino operates under the jurisdiction of the Anjouan Gaming Board, ensuring compliance with all applicable gaming laws and regulations in Australia. The casino is committed to responsible gambling practices and to protecting users’ rights.

10. Conclusion

Milky Way Casino prioritizes the privacy and security of its users. This Privacy Policy outlines the collection, use, and management of personal data, ensuring compliance with relevant legal standards while fostering a safe and responsible gaming environment. Users are encouraged to regularly review this policy to stay informed about how their information is managed.